General Questions
What type of homes does Flascon specialise in?
We specialise in high-end, custom-designed residential homes, duplexes, townhouses and rebuilds. Every project is tailored to suit your lifestyle, budget and timeframe.
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What type of homes does Flascon specialise in?
We specialise in high-end, custom-designed residential homes, duplexes, townhouses and rebuilds. Every project is tailored to suit your lifestyle, budget and timeframe.
01
What type of homes does Flascon specialise in?
We specialise in high-end, custom-designed residential homes, duplexes, townhouses and rebuilds. Every project is tailored to suit your lifestyle, budget and timeframe.
01
Do you only build in Brisbane, or do you service other areas of Southeast Queensland?
We’re based in Brisbane’s south-east, but we regularly work across greater Brisbane and surrounding areas in Southeast Queensland.
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Do you only build in Brisbane, or do you service other areas of Southeast Queensland?
We’re based in Brisbane’s south-east, but we regularly work across greater Brisbane and surrounding areas in Southeast Queensland.
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Do you only build in Brisbane, or do you service other areas of Southeast Queensland?
We’re based in Brisbane’s south-east, but we regularly work across greater Brisbane and surrounding areas in Southeast Queensland.
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How much industry experience does your team have?
Our team has over 30 years of combined experience in custom residential construction, with a proven track record of delivering luxury homes and multi-residential builds.
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How much industry experience does your team have?
Our team has over 30 years of combined experience in custom residential construction, with a proven track record of delivering luxury homes and multi-residential builds.
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How much industry experience does your team have?
Our team has over 30 years of combined experience in custom residential construction, with a proven track record of delivering luxury homes and multi-residential builds.
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What makes Flascon different from other builders?
We think like our clients, our architects and our subcontractors. That means we focus on communication, uncompromised design, and quality craftsmanship — ensuring a seamless building experience.
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What makes Flascon different from other builders?
We think like our clients, our architects and our subcontractors. That means we focus on communication, uncompromised design, and quality craftsmanship — ensuring a seamless building experience.
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What makes Flascon different from other builders?
We think like our clients, our architects and our subcontractors. That means we focus on communication, uncompromised design, and quality craftsmanship — ensuring a seamless building experience.
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Do you handle approvals and paperwork?
Yes. We coordinate all council and building approvals, as well as engineering and certification requirements, so you don’t have to worry about the paperwork.
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Do you handle approvals and paperwork?
Yes. We coordinate all council and building approvals, as well as engineering and certification requirements, so you don’t have to worry about the paperwork.
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Do you handle approvals and paperwork?
Yes. We coordinate all council and building approvals, as well as engineering and certification requirements, so you don’t have to worry about the paperwork.
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Can you work with challenging sites like sloping blocks or small lots?
Absolutely. We specialise in complex sites, including sloping blocks, small lots and restricted access areas, and have the expertise to maximise your land’s potential.
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Can you work with challenging sites like sloping blocks or small lots?
Absolutely. We specialise in complex sites, including sloping blocks, small lots and restricted access areas, and have the expertise to maximise your land’s potential.
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Can you work with challenging sites like sloping blocks or small lots?
Absolutely. We specialise in complex sites, including sloping blocks, small lots and restricted access areas, and have the expertise to maximise your land’s potential.
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The Build Process
What are the stages of your build process?
Our process runs through eight clear stages — from consultation and contract to approvals, selections, construction, and handover. We also provide a six-month maintenance check to ensure your home settles well.
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What are the stages of your build process?
Our process runs through eight clear stages — from consultation and contract to approvals, selections, construction, and handover. We also provide a six-month maintenance check to ensure your home settles well.
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What are the stages of your build process?
Our process runs through eight clear stages — from consultation and contract to approvals, selections, construction, and handover. We also provide a six-month maintenance check to ensure your home settles well.
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How do I get started with a consultation?
We begin with a friendly meet-and-greet to discuss your vision, site requirements, and design options. From there, we’ll provide a tailored design and quote. You can start that process now by clicking on the 'Get a Quote' button at the top of the page
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How do I get started with a consultation?
We begin with a friendly meet-and-greet to discuss your vision, site requirements, and design options. From there, we’ll provide a tailored design and quote. You can start that process now by clicking on the 'Get a Quote' button at the top of the page
02
How do I get started with a consultation?
We begin with a friendly meet-and-greet to discuss your vision, site requirements, and design options. From there, we’ll provide a tailored design and quote. You can start that process now by clicking on the 'Get a Quote' button at the top of the page
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What happens at the contract stage?
Once your design and inclusions are finalised, we prepare and sign the HIA New Home Construction Contract. At this stage, a 5% deposit is paid, and we lock in the working drawings and approvals.
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What happens at the contract stage?
Once your design and inclusions are finalised, we prepare and sign the HIA New Home Construction Contract. At this stage, a 5% deposit is paid, and we lock in the working drawings and approvals.
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What happens at the contract stage?
Once your design and inclusions are finalised, we prepare and sign the HIA New Home Construction Contract. At this stage, a 5% deposit is paid, and we lock in the working drawings and approvals.
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When do I choose finishes, fixtures and fittings?
Selections are made early in the process with our design team. You’ll meet with consultants to choose everything from colours to cabinetry, fixtures and fittings.
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When do I choose finishes, fixtures and fittings?
Selections are made early in the process with our design team. You’ll meet with consultants to choose everything from colours to cabinetry, fixtures and fittings.
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When do I choose finishes, fixtures and fittings?
Selections are made early in the process with our design team. You’ll meet with consultants to choose everything from colours to cabinetry, fixtures and fittings.
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How will I know when construction begins?
Construction typically begins 3–4 weeks after approvals. Before starting on site, we hold an initial site meeting so you know exactly what to expect.
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How will I know when construction begins?
Construction typically begins 3–4 weeks after approvals. Before starting on site, we hold an initial site meeting so you know exactly what to expect.
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How will I know when construction begins?
Construction typically begins 3–4 weeks after approvals. Before starting on site, we hold an initial site meeting so you know exactly what to expect.
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What happens at handover?
At completion, your new home is professionally cleaned, presented to you in pristine condition, and handed over with keys, certificates and a detailed manual.
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What happens at handover?
At completion, your new home is professionally cleaned, presented to you in pristine condition, and handed over with keys, certificates and a detailed manual.
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What happens at handover?
At completion, your new home is professionally cleaned, presented to you in pristine condition, and handed over with keys, certificates and a detailed manual.
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Communication & Support
How often will I receive updates during construction?
You’ll receive regular progress updates throughout construction. Your Site Supervisor and our office team ensure you’re always kept in the loop.
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How often will I receive updates during construction?
You’ll receive regular progress updates throughout construction. Your Site Supervisor and our office team ensure you’re always kept in the loop.
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How often will I receive updates during construction?
You’ll receive regular progress updates throughout construction. Your Site Supervisor and our office team ensure you’re always kept in the loop.
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Who will be my main point of contact throughout the build?
You’ll have a dedicated contact within the Flascon team who manages your project and communicates with you at every stage.
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Who will be my main point of contact throughout the build?
You’ll have a dedicated contact within the Flascon team who manages your project and communicates with you at every stage.
02
Who will be my main point of contact throughout the build?
You’ll have a dedicated contact within the Flascon team who manages your project and communicates with you at every stage.
02
Do you meet clients on-site during construction?
Yes. Site meetings are an important part of the process and take place before commencement and at key stages throughout the build
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Do you meet clients on-site during construction?
Yes. Site meetings are an important part of the process and take place before commencement and at key stages throughout the build
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Do you meet clients on-site during construction?
Yes. Site meetings are an important part of the process and take place before commencement and at key stages throughout the build
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How do you ensure clear communication with clients?
We pride ourselves on being approachable and responsive. From phone calls and emails to face-to-face meetings, our team ensures you always feel supported.
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How do you ensure clear communication with clients?
We pride ourselves on being approachable and responsive. From phone calls and emails to face-to-face meetings, our team ensures you always feel supported.
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How do you ensure clear communication with clients?
We pride ourselves on being approachable and responsive. From phone calls and emails to face-to-face meetings, our team ensures you always feel supported.
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Can I make changes during the build?
Yes, we understand things can evolve. We’ll discuss any changes with you and ensure they’re managed in line with your timeframe and budget.
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Can I make changes during the build?
Yes, we understand things can evolve. We’ll discuss any changes with you and ensure they’re managed in line with your timeframe and budget.
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Can I make changes during the build?
Yes, we understand things can evolve. We’ll discuss any changes with you and ensure they’re managed in line with your timeframe and budget.
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What happens if something unexpected comes up?
We’re proactive problem-solvers. If an issue arises, we’ll communicate openly, explain options clearly, and go the extra mile to achieve the best outcome.
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What happens if something unexpected comes up?
We’re proactive problem-solvers. If an issue arises, we’ll communicate openly, explain options clearly, and go the extra mile to achieve the best outcome.
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What happens if something unexpected comes up?
We’re proactive problem-solvers. If an issue arises, we’ll communicate openly, explain options clearly, and go the extra mile to achieve the best outcome.
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Quality & Inclusions
What standard inclusions are provided in a Flascon home?
Our homes include premium finishes such as stone benchtops, floor-to-ceiling tiling in bathrooms, frameless shower screens, ducted air conditioning, and designer fixtures.
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What standard inclusions are provided in a Flascon home?
Our homes include premium finishes such as stone benchtops, floor-to-ceiling tiling in bathrooms, frameless shower screens, ducted air conditioning, and designer fixtures.
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What standard inclusions are provided in a Flascon home?
Our homes include premium finishes such as stone benchtops, floor-to-ceiling tiling in bathrooms, frameless shower screens, ducted air conditioning, and designer fixtures.
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Do you use premium materials and trusted suppliers?
Yes. We partner with leading brands and trusted trades across Brisbane to ensure the highest standards of quality and durability.
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Do you use premium materials and trusted suppliers?
Yes. We partner with leading brands and trusted trades across Brisbane to ensure the highest standards of quality and durability.
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Do you use premium materials and trusted suppliers?
Yes. We partner with leading brands and trusted trades across Brisbane to ensure the highest standards of quality and durability.
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What’s included in your bathrooms and kitchens?
Bathrooms include frameless mirrors, rectified tiles and designer fittings. Kitchens feature high-quality cabinetry, stone benchtops and premium fixtures.
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What’s included in your bathrooms and kitchens?
Bathrooms include frameless mirrors, rectified tiles and designer fittings. Kitchens feature high-quality cabinetry, stone benchtops and premium fixtures.
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What’s included in your bathrooms and kitchens?
Bathrooms include frameless mirrors, rectified tiles and designer fittings. Kitchens feature high-quality cabinetry, stone benchtops and premium fixtures.
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Do you provide ducted air conditioning and high ceilings?
Yes. Ducted air conditioning with multiple zones and 2700mm ceiling heights are included as standard in our builds.
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Do you provide ducted air conditioning and high ceilings?
Yes. Ducted air conditioning with multiple zones and 2700mm ceiling heights are included as standard in our builds.
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Do you provide ducted air conditioning and high ceilings?
Yes. Ducted air conditioning with multiple zones and 2700mm ceiling heights are included as standard in our builds.
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Can I customise fixtures and finishes?
Of course. We work with you and specialist consultants to customise your home’s finishes so it perfectly reflects your style.
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Can I customise fixtures and finishes?
Of course. We work with you and specialist consultants to customise your home’s finishes so it perfectly reflects your style.
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Can I customise fixtures and finishes?
Of course. We work with you and specialist consultants to customise your home’s finishes so it perfectly reflects your style.
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How do you ensure safety and quality workmanship?
We work with experienced subcontractors who share our values of safety, craftsmanship and attention to detail. Every stage is inspected to maintain quality.
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How do you ensure safety and quality workmanship?
We work with experienced subcontractors who share our values of safety, craftsmanship and attention to detail. Every stage is inspected to maintain quality.
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How do you ensure safety and quality workmanship?
We work with experienced subcontractors who share our values of safety, craftsmanship and attention to detail. Every stage is inspected to maintain quality.
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After the Build
What support do you offer after handover?
Our relationship doesn’t end at handover. We stay in touch and are available to answer questions as you settle in.
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What support do you offer after handover?
Our relationship doesn’t end at handover. We stay in touch and are available to answer questions as you settle in.
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What support do you offer after handover?
Our relationship doesn’t end at handover. We stay in touch and are available to answer questions as you settle in.
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Do you provide a maintenance period?
Yes. We conduct a detailed inspection six months after handover to address any settlement issues.
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Do you provide a maintenance period?
Yes. We conduct a detailed inspection six months after handover to address any settlement issues.
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Do you provide a maintenance period?
Yes. We conduct a detailed inspection six months after handover to address any settlement issues.
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How do you handle settlement issues after the build?
We take care of them promptly and professionally, ensuring your home remains in excellent condition.
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How do you handle settlement issues after the build?
We take care of them promptly and professionally, ensuring your home remains in excellent condition.
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How do you handle settlement issues after the build?
We take care of them promptly and professionally, ensuring your home remains in excellent condition.
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Are warranties included?
Yes. Your home is backed by industry-standard warranties and guarantees for workmanship and materials.
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Are warranties included?
Yes. Your home is backed by industry-standard warranties and guarantees for workmanship and materials.
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Are warranties included?
Yes. Your home is backed by industry-standard warranties and guarantees for workmanship and materials.
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Can I contact you if I notice issues after moving in?
Absolutely. We’re here to support you long after handover and encourage clients to reach out with any concerns.
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Can I contact you if I notice issues after moving in?
Absolutely. We’re here to support you long after handover and encourage clients to reach out with any concerns.
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Can I contact you if I notice issues after moving in?
Absolutely. We’re here to support you long after handover and encourage clients to reach out with any concerns.
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How do you ensure long-term durability of my home?
By using quality materials, trusted suppliers and skilled trades, your home is built to stand the test of time.
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How do you ensure long-term durability of my home?
By using quality materials, trusted suppliers and skilled trades, your home is built to stand the test of time.
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How do you ensure long-term durability of my home?
By using quality materials, trusted suppliers and skilled trades, your home is built to stand the test of time.
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The Flascon Blog
The Flascon Blog
The Flascon Blog
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